Data Deletion Request

Request permanent deletion of your personal data from our systems.

Important Information

  • • Data deletion is permanent and cannot be undone
  • • Some data may be retained for legal compliance purposes
  • • Processing may take up to 30 days to complete
  • • You will lose access to all Oswap services

What Data Will Be Deleted

Personal Information
  • • Name and contact details
  • • Email address and phone number
  • • Profile information
  • • Account preferences
Transaction Data
  • • Transaction history
  • • Conversion records
  • • Payment information
  • • Wallet addresses

Data That May Be Retained

For legal compliance and regulatory requirements, we may retain certain data:

  • • KYC/AML compliance records (as required by law)
  • • Transaction records for tax reporting
  • • Fraud prevention data
  • • Legal dispute records

Submit Deletion Request

Type &quotDELETE MY DATA&quot exactly as shown to confirm your request

Deletion Process Timeline

1

Request Submitted

Your deletion request is received and logged

Immediate
2

Identity Verification

We verify your identity to ensure account security

1-3 days
3

Data Deletion

Your data is permanently removed from our systems

7-30 days
Need Help?

If you have questions about data deletion or need assistance, contact our privacy team:

Privacy Team

privacy@getoswap.com

Response Time

Within 48 hours